Customer holding a smartphone displaying a courier delivery map and tracking route while seated indoors.

Custom Home Decor Gifts: Track Your Order

Enter your order details below to see the latest updates on your delivery. You’ll be able to view production status, shipment progress, and estimated delivery dates for your Custom Home Decor Gifts order.

Order lookup

Please use the same email and order number you used at checkout. Your order number will look something like #1234 and can be found in your confirmation email.

Having trouble? Email us at team@customhomedecorgifts.com with your order number and we’ll be happy to help.

Secure, encrypted lookup. We never store or share your details beyond fulfilling your order.

How your custom gift moves from our studio to your doorstep
1
Order placed
You’ll receive an order confirmation email with your order number.
2
In production
Our UK production partners begin crafting your personalised artwork or custom gift.
3
Shipped
Once dispatched, you’ll receive a shipping email with your tracking link.
4
Delivered
Your custom gift arrives safely — ready to be unwrapped, displayed, and enjoyed.

Typical production & delivery times (UK)

Most UK orders follow this timeline, but can be quicker:

  • Production: 3–5 business days for personalised items
  • Shipping (UK): 4–7 business days once dispatched
  • Total: Usually 7–12 business days from date of purchase

During peak seasons (Mother’s Day, Father’s Day, Christmas), production and delivery may take a little longer. We’ll always do our best to keep you updated.

Quick answers

Can’t find your order number?
Search your inbox (and spam) for “Custom Home Decor Gifts” or your payment receipt.

Tracking link not updating?
Carriers can take 24–48 hours to show new scans after a label is created.

Still worried?
Reach out and our support team will check your order status directly.

View FAQs Contact support