Accessibility Statement
Last updated: 1 January 2026
We are committed to making our website as accessible and usable as possible for everyone, including people with disabilities. If you experience any difficulty using any part of the site, please contact us and we will do our best to help.
Our Accessibility Commitment
We aim to follow recognised accessibility standards and usability best practices wherever reasonably possible.
- WCAG 2.1 Level AA guidelines
- UK Equality Act 2010
- General accessibility best practices for ecommerce websites
Accessibility Features
We aim to support accessibility by:
- Using clear headings and logical page structure
- Providing text alternatives where appropriate
- Maintaining readable colour contrast
- Supporting keyboard navigation where possible
- Avoiding flashing or seizure-triggering content
- Reviewing and improving accessibility over time
Need Assistance?
If you experience difficulty using any part of our website, accessing information, personalising an item, or placing an order, please contact us and we will do our best to assist.
We typically respond within 24 hours Monday to Friday.
Accessibility Feedback
If you encounter an accessibility issue, it may help to include:
- The page URL where the issue occurred
- A description of the problem
- Your browser or device, if known
- Any assistive technology being used, where relevant
Your feedback helps us continue improving the accessibility of the website.
Contact Information
If you need help with accessibility or wish to report an issue, please contact us through our contact page.
We provide customer support through our contact form for accuracy and record-keeping.
Ongoing Improvements
Accessibility is an ongoing process. As we continue adding products, content, and new features, we also continue reviewing and improving the accessibility of the overall experience.
Your feedback helps us identify areas where improvements can be made.
